Symptom
Action
TheThinkServerEasyStartupDVDdoesnotstart.1.MakesurethattheserversupportstheThinkServer
EasyStartupprogramandhasabootableDVDdrive.
2.Makesurethatyouhavesettheopticaldrivewith
theThinkServerEasyStartupDVDastherststartup
device.
3.Verifyiftheopticaldriveorthedischasproblems.
See“Opticaldriveproblems”onpage169.
Theoperatingsysteminstallationprogramcontinuously
loops.
Makemorespaceavailableontheharddiskdrive.
TheThinkServerEasyStartupprogramcannotstartthe
operatingsystemmedia.
1.Makesurethattheoperatingsystemmediais
supportedbytheThinkServerEasyStartupprogram
versionyourareusing.Foralistofthesupported
operatingsystems,refertotheuserguideand
compatibilitynotesfortheThinkServerEasyStartup
programthroughtheprogrammaininterface.See
“StartingtheThinkServerEasyStartupprogram”on
page70
.
2.Verifyiftheopticaldriveorthedischasproblems.
See“Opticaldriveproblems”onpage169
.
Opticaldriveproblems
Followthesuggestedactionsforthecorrespondingsymptomintheorderinwhichtheyarelisteduntilthe
problemissolved.Ifnoneoftheseactionssolvetheproblem,see“Troubleshootingprocedure”onpage
167forthesubsequentstepsyoushouldcheckafterusingtheinformationinthistopic.Iftheproblem
cannotbesolvedbyyourself,seektechnicalassistance.SeeChapter8“Gettinginformation,help,and
service”onpage175
.
Notes:
1.Ifyouareinstructedtoremove,install,orreplaceanyCRUs,refertotherelatedprocedureinChapter6
“Installing,removing,orreplacinghardware”onpage83.
2.Ifanactionstepisprecededby“(Trainedservicetechnicianonly),”thisactionstepisreservedfora
trainedservicetechnicianandmustbeperformedonlybyatrainedservicetechnician.
Symptom
Action
Theopticaldriveisnotrecognized.1.Makesurethat:
•Thesignalcableandconnectorarenotdamaged
andtheconnectorpinsarenotbent.
•Theopticaldriveissecurelyconnectedtothe
correctSATAconnectoronthesystemboardand
theSATAconnectorisenabledintheSetupUtility
program.See“UsingtheSetupUtilityprogram”
onpage55.
•Allcablesandjumpers(ifany)areinstalled
correctly.
•Thecorrectdevicedriverisinstalledfortheoptical
drive.
2.Runanyopticaldrivediagnosticprogramsifyou
have.
3.Reinstalltheopticaldriveandreconnectcables.
4.Replacethesignalcablefortheopticaldrive.
Chapter7.Troubleshootinganddiagnostics169
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