Thisportalisupdatedwiththelatestinformationaboutthefollowingsubjects:
Download&Drivers
Downloaddrivers,ashtheBIOS,andupdateyour
software.
Warranty
Checkyourwarrantystatusandupgradeyourwarranty.
TechnicalSupportClickNeedHelp?forself-helptipstohelpdiagnose
problems.
ThinkVantage
LearnmoreaboutThinkVantage
®
softwaretoimprove
productivityandreducecostforpersonalcomputers.
LenovoForums
Searchthecommunityknowledgebaseforyourcomputer
toshareanddiscoverinformationwithotherusers.
UserGuides&Manuals
Readordownloadthedocumentationrelatedtoyour
product.
Helpandservice
Thistopiccontainsinformationaboutobtaininghelpandservice.
Beforeyoucall
Beforeyoucall,dothefollowingtotrytosolvetheproblembyyourself:
•Checkallcablestomakesurethattheyareconnected.
•Checkthepowerswitchestomakesurethatthesystemandoptionaldevicesareturnedon.
•UsethetroubleshootinginformationinyoursystemdocumentationonthedocumentationDVDthat
comeswithyourproduct.
•Checkfortheupdatedinformation,newdevicedrivers,andhintsandtipsontheLenovoSupportWeb
siteat:
http://www.lenovo.com/support
Ifpossible,beatyourproductwhenyoucall.Havethefollowinginformationavailable:
•Machinetypeandmodel
•SerialnumbersofyourLenovohardwareproducts
•Descriptionoftheproblem
•Exactwordingofanyerrormessages
•Hardwareandsoftwarecongurationinformation
Callingforservice
Duringthewarrantyperiod,youcangethelpandinformationbytelephonethroughtheCustomerSupport
Center.
Thefollowingservicesareavailableduringthewarrantyperiod:
•Problemdetermination-Trainedservicepersonnelareavailabletoassistyouwithdetermininga
hardwareproblemanddecidingwhatactionisnecessarytoxtheproblem.
•Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,trainedservicepersonnelare
availabletoprovidetheapplicablelevelofservice.
176ThinkServerUserGuide